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CD

What kind of family are you?

After reaching saturation with young couples, Airbnb wanted to attract a new customer – families. But with stiff competition and no real differentiation the first job was to persuade parents that Airbnb offered everything their family needed. We did this with one simple question.

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RESULTS

387,000 people took part

87% completed the test

15% shared their film

24% were earned interactions

 

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We then used the five family types, and Facebook audiences we had captured to retarget families with specific trips to suit their holiday personality.

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